our PPE plan

Face Coverings

You must have your mask or face covering on AT ALL TIMES. Please enter with a well fitted mask that covers both your whole mouth and nose. This must be worn throughout your whole appointment.

Occupancy

We will be operating at 50% occupancy until further notice. This means only you and your stylist will be present in the shop during your scheduled appointment. This also means bringing only yourself to your appointment, as our waiting area is no longer available for extra guests.

Child Appointments

Your children and one parent are able to be present during the appointment. All must be wearing a mask at all times while inside. We encourage children to sit alone during the appointment at this time to eliminate the close exposure.

Appointment Times and Booking

All appointments have been extended to allow extra time for a proper cleaning regimen after and before each arrival. If you are more than 10 minutes late to your appointment there is a chance you will be cancelled and charged 1/2 price. Please continue booking online through the Vagaro app, emailing or calling 484-845-8041.

Upon Entering

Please arrive on time for your appointments, if you are early please wait outside in our outdoor garden or in your car - we will call you in when ready!

Temperature Check

We will be taking your temperatures outside before entering to ensure all clientele is healthy and well.

PPE Fee

We will be charging $5 on top of every appointment booked to cover all supplies and time needed to ensure we maintain a safe and clean environment for our community. 

Cancellation Policy

If you are sick or someone in your home has COVID, please stay home. If you need to cancel PLEASE give 24 hours notice at NO CHARGE. If you cancel same day or up to two hours before your appointment you will be charged 1/2 price for the service missed. Same day No Call No Show is a full price charge reflecting the service missed. All charges can be added to next service or sent to our Venmo (@Natural-State-1).

Our Duty

We will be wearing a face covering throughout the whole appointment, and sanitizing our working stations while washing our hands and applying hand sanitizer all throughout the day.

We will be following these guidelines until further notice. With our State Board and the CDC recommendations combined, we feel confidently in our new process in maintaining a safe and sterile environment. We thank you for your patience and understanding during these times. If you have any further questions, please reach out by email!